How do I return an item?

Return Policy
If you are not completely satisfied with your purchase for any reason, please return all materials within 30 days for a credit, exchange or refund. All returns should be shippped prepaid to:
 
S&W Crafts Mfg.
3202 E. Foothill Blvd.
Pasadena, CA 91107
 
To ensure proper crediting, include the buyers name, institution, full address, phone number and invoice inumber in your return shipment.
 
Returns & Exchanges
We stand behind every product we sell and offer a 30 day return policy. If you would like to return or exchange your purchase for any reason, within 30 days, we are happy to do so subject to the following terms and conditions:
 
- Items must be returned within 30 days of receipt in good condition.
- Original shipping charges cannot be refunded, unless the item is damaged or there was an error on our part.
- A 10% restocking fee will be charged to all returned orders.
- Please allow up to 10 days for your return or exchange to be processed.